Have as many employees, technicians and workstations as you need: the plan limits only how many technicians are connected to workstations at the same time. Every capability of the platform is in every plan.
For a small support team or a sole proprietor
1 concurrent session
15,000 ₸ per session per month
18,000 ₸ per session per month
Get startedFor a support department with several technicians at work at once
5 concurrent sessions
12,000 ₸ per session per month
14,400 ₸ per session per month
Get startedFor an organisation with branches and its own IT service
15 concurrent sessions
10,000 ₸ per session per month
12,000 ₸ per session per month
Get startedFor large organisations and installation on your own servers
30 or more concurrent sessions
Discuss termsThe first 14 days after the request is approved are free, with up to 2 concurrent sessions.
Prices are in tenge.
The employee, the technician and the console administrators sign in with their certificate — the product has no passwords.
The employee sees every technician request with the certificate details and accepts or declines it themselves.
The administrator invites people by IIN and grants the Operator and Auditor roles.
For every session: both parties' certificate details and an archive of the CMS signatures for your security team.
All sessions, by IIN or by BIN; recordings are watched and downloaded right in the console.
Sign-ins, roles, policy changes, viewing and deleting recordings — with who and when.
The Workstation and Technician apps come set up for the platform; new versions install with the user's consent.
The apps and the console speak all three languages.
One technician connected to a workstation. The session is taken while the technician is connected and is freed when they disconnect or the employee presses Stop. The number of employees, technicians and workstations in the organisation does not affect the plan.
The next technician sees a message that the concurrent-session limit is reached; sessions in progress are not interrupted. They can connect as soon as a session is freed — or raise the number of sessions.
Register your organisation on the site: its administrator signs the request with their digital signature. Once the request is approved, the first 14 days are free with up to 2 concurrent sessions; after that your chosen plan applies.
Monthly or for the whole year at once, by invoice to the organisation. Paying for the year, you get two of the twelve months free.
Yes, at any time: the number of sessions and the subscription term change at once, with no reinstalling of the apps.
The organisation's administrators get a letter 14 days and 3 days before the end. After it ends, new technician connections are refused until the subscription is renewed.
Yes. The on-premise edition is installed on your Ubuntu server, and its licence sets the term and the number of concurrent sessions. It is priced on request.
The organisation's administrator signs the request with their digital signature, and the connection starts working once it is approved. Any questions — call or write to us.
